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14 ranked · checked October 2026

Best Customer Support AI Agents

AI agents that resolve tickets, answer questions and automate customer service across channels.

Ranked by overall score

#AgentCategoryFromFree tier
  1. 01Quickchat AIQuickchat AICustomer Support7.588777FreeYes
  2. 02Decagon AIDecagonCustomer Support7.487688CustomNo
  3. 03Intercom FinIntercom (rebranded as Fin, 2026)Customer Support7.387687$49.50/moNo
  4. 04GorgiasGorgiasCustomer Support7.187587$10/moNo
  5. 05TidioTidioCustomer Support7.078677FreeYes
  6. 06Ultimate AIUltimate (Zendesk)Customer Support6.986587CustomNo
  7. 07Zendesk AIZendeskCustomer Support6.986587$55/agent/moNo
  8. 08Sierra AISierraCustomer Support6.794488CustomNo
  9. 09AdaAda Support Inc.Customer Support6.685586~$30K/yearNo
  10. 10AgentforceSalesforceCustomer Support6.585577$500 per 100k Flex CreditsNo
  11. 11CrestaCrestaCustomer Support6.585487CustomNo
  12. 12FiniFini Inc.Customer Support6.476577$0.89/resolutionNo
  13. 13ForethoughtForethought Technologies (acquired by Zendesk, March 2026)Customer Support5.674467CustomNo
  14. 14OpenAI PresenceOpenAICustomer Support5.473557CustomNo
Scores out of 10, weighted across five criteria. Prices are the cheapest paid plan.